- Embroidered and Digital Printed Lawn Front: 1.2yards
- Digital Printed Lawn Back: 1.2yards
- Digital Printed Lawn Sleeves: 0.62yards
- Embroidered Organza Daman border: 0.82 yards
- Embroidered Organza Sleeves laces: 2pcs
- Chiffon Digital Printed Dupatta: 2.5yards
- Premium Cotton fabric for bottom: 2.5 meters
- Zari Embroidered Trouser Borders: 2pcs
- Shirt Length with border: 48”+
- Shirt width: 30”+
- What is the delivery time?
Local Order delivery can take between 3-5 working days, and International delivery can take between 3-7 working days; depending on the size and availability of the product. Orders are processed within 24 hours and are generally scheduled for delivery the following working day. Timely delivery is subject to availability of stocks and payment authorizations. In certain cases, we might request for some form of payment verification or source to process the order. During SALE delivery time is upto 15 working days.
- What are the delivery charges for local and International orders?
Azure provides free shipping nationwide on orders worth above PKR 20,000/- & above. Internationals delivery may vary on your product quantity. These rates will be calculated once you’re on the cart page.
- Does the price of the order include shipping charges?
For international orders, shipping charges are mentioned separately as a part of the order on the check-out page. Final amount charged will include shipping charges.
- Who will bear the VAT and custom duties for international shipments?
All custom and VAT charges will be paid by the customers for all international orders, where applicable. (Further, we would like to inform our international customers that cross-border deliveries are subject to opening and inspection by customs authorities).
- How do I check the delivery status?
On dispatch, you will be provided a Tracking ID for your order through SMS. The SMS sent will be from the courier company delivering your order. You can log on to our Courier Partner’s websites for local and international orders respectively, enter your tracking ID and track your order.
- What manner of shipping do you use?
We use TCS & Leopard for local orders and DHL for international ones.
- How many times will the courier agent attempt to deliver my order in case I am unavailable to receive it?
Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code while placing an order given is accurate. On the second failed attempt, the item(s) will be returned to us.
- Can I get the shipping/billing address of an order changed after it has been processed?
It is only possible to change the address of a processed order before it has been dispatched. Please call Customer Care at +(92) 332 2229873
and check if your order has been dispatched or not.
- What if the dress I ordered get out of stock?
If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments.
7 days Exchange or Refund Policy
- The product should be returned in 7 days or before, after 7 days it is not applicable. (For unstitched)
- Complain should be generated the same day if there is some defect in the product. Afterward, it will not be entertained. (For stitched)
- If you’ve received a defected product you can send immediately (Before 7 days, As after 7 days it won’t be accepted)
- If you’re complaining about the length of the products, we have already mentioned all the details of Dress on the product page in which width and length are clearly mentioned.
- Change of Mind is not acceptable.
- Sizes are clearly mentioned on the product page, kindly check before you order as we won’t be responsible for any size issues.
- Your refunds will be done in 7-10 days after you’ve sent the article back.
- All the returned parcels will be thoroughly inspected before the refund.
We will only be able to accept exchanges pertaining to manufacturing defects, wrong items shipped, and size errors. Returned items should be in saleable condition, in its original packaging, and with its receipt. Products must be returned in a new condition, with the pricing label secure. Sale items are not eligible for exchange.
Please note product colors may vary slightly due to photographic lighting sources, or your monitor settings. Furthermore, please be advised that any additional fabric, or patches included with the product, are mentioned in the product description on the website. Any excess fabric or embellishments utilized during shoots will not be provided with the product unless mentioned in the description. Thus products are not eligible for exchange for these particular reasons.
All exchanges are based on stock availability. Any additional cost on top of the item will have to be paid by the customer.
Contact our customer service team at 0332-2229873 or via email email@example.com within 7 days of purchase. Any declarations regarding faulty items will be entertained by Azure only in the 1-8 hours following the customer receiving the parcel.
Azure team monitors return activity for abuse and reserves the right to limit returns or exchanges at Azure online stores in all instances.
We have an existing refund policy. However, in case of unavailability of stock, or if the product is in a defective condition, refunds may be granted. Your refund will be credited back to your original method of payment within approximately two weeks of being processed. Depending on your bank, it may take up to two billing cycles for the credit to appear on your credit card statement. All shipping and handling costs are non-refundable.
Azure reserves the right to cancel orders for any reason including stock unavailability declined payment by your authorized payment institution or pricing imprecisions. Orders placed through credit card or any other online payment system have to go through a fraud status check, and once cleared by our payment processor will be processed further. If the fraud status returns ‘failed’ the order is canceled automatically. For cash on delivery orders.
Any declarations regarding faulty items will be entertained by Azure only in the 1-8 hours following the customer receiving the parcel.